Case Study: SafetyCulture enhances customer-centric product design with Figma

SafetyCulture scales customer-centric design with Figma across 130 staff and 20 designers

SafetyCulture, a global technology company, faced the challenge of designing intuitive and simple solutions for an extremely diverse customer base spanning dozens of industries. To maintain its customer-centric product design while scaling, it needed a tool to empower collaboration beyond its core design team. The company turned to the vendor Figma and its products, including FigJam, to achieve this.

The solution implemented with Figma democratized the design process across approximately 130 staff, including engineers, product managers, and other non-designer roles. This fostered inclusivity and accelerated workflows, notably through the rapid adoption of features like Dev Mode. As a result, SafetyCulture could turn concepts into products much faster, such as launching its Assets product in record time, and achieved new clarity and efficiency across its entire team.

SafetyCulture