Case Study: Mercado Libre scales design collaboration across Latin America with Figma

Mercado Libre scales design for 100 million buyers with Figma

Mercado Libre, a major e-commerce and fintech company operating across Latin America, faced significant challenges in scaling its design processes. As its UX team grew and its product ecosystem expanded, the company needed to maintain its collaborative, startup-like culture while introducing structure to manage complexity. To solve this, Mercado Libre turned to the Figma platform, specifically adopting Figma Enterprise, FigJam, and Dev Mode to support its design infrastructure.

By implementing Figma, Mercado Libre established a foundation for structured autonomy, enabling its centralized UX Core team to provide best practices without enforcing rigid workflows. The Figma platform facilitated real-time collaboration, improved cross-team visibility, and supported their Andes design system, which became more scalable after migrating from Sketch. This resulted in more efficient interdisciplinary work, a stronger culture of shared ownership, and the ability to design cohesive experiences for over 100 million annual active buyers.

Mercado Libre