Case Study: Pivotal eliminates export-upload chaos and saves two days per project with Figma

How One Pivotal Designer Escaped the Export-upload Abyss

Pivotal, a San Francisco software and services company, struggled with a slow, error-prone developer‑designer handoff: designers like Colby Sato were exporting UI frames as images and uploading them to hundreds of Pivotal Tracker cards 15–20 times per project, spending hours searching for the right cards and sometimes failing to update images so engineers worked from outdated files. Colby’s manager introduced Figma to address this process.

Figma’s browser‑based design tool and shareable links let Pivotal keep files always up to date, add in‑context comments, and follow collaborators’ cursors during reviews, eliminating repeated exports and card updates. By using Figma, Colby stopped repeatedly uploading images, shortened and improved design critiques, and estimates it “easily saves me two days of work per project,” significantly speeding the handoff and reducing wasted developer time.

Pivotal

Colby Sato

Product Designers