Case Study: CommBank achieves faster, more collaborative digital banking design with Figma

CommBank boosts design efficiency by 77% with Figma

Commonwealth Bank of Australia (CommBank), a major financial institution, faced the challenge of innovating in a rapidly changing digital world. Their design process was scattered across multiple disparate tools, which slowed them down, made collaboration difficult, and created silos between teams. To address this, they turned to the vendor Figma.

By implementing Figma and its features like Dev Mode and FigJam, CommBank streamlined its workflows and fostered real-time collaboration. The solution resulted in a 77% increase in design team efficiency, reducing annotation time from 6.5 minutes to just 1.5 minutes per file. Figma helped break down departmental silos, accelerate product building, and was instrumental in the successful launch of a major app update.

CommBank (Commonwealth Bank of Australia)