Case Study: Chello streamlines global creative delivery with Figma

Chello cuts project turnaround by 62% with Figma

Chello, a full-service creative agency, faced operational drag and inefficiency due to a fragmented workflow that required constant context switching between tools. This led to disjointed feedback, difficult handoffs, and a slow, manual onboarding process for new team members and freelancers. The challenge was to find a unified system to support their international growth.

By adopting Figma as their central operating system, Chello streamlined its entire delivery process. The solution utilized Figma Design, FigJam, and Figma Make to create collaborative client workspaces, living design systems, and automated workflows. This resulted in a 62% reduction in turnaround time for some projects, cut initial production builds from 3 hours to 1 hour, and enabled a new two-person team to deliver 20 projects in two months.

Chello