Case Study: CompuGroup Medical improves patient journeys with Fifth Beat

CompuGroup Medical teams with Fifth Beat to design 127 screens for a 2-flow ClickDoc patient app

CompuGroup Medical (cgm), a multinational e-health company, contacted Fifth Beat because they lacked a single mobile application that would allow patients to both book appointments with specialists and order prescription drugs. Their services were fragmented across different web platforms and apps.

Fifth Beat designed and prototyped the ClickDoc app, creating an integrated and intuitive patient journey centered on two main user stories: booking appointments and ordering prescription drugs. Their process involved extensive research and design, resulting in 127 designed screens and a complete prototype. The outcome was a streamlined experience for patients, doctors, and pharmacists, delivered by Fifth Beat in just eight design weeks.

CompuGroup Medical (cgm)