Case Study: Skylands Family Support Services improves care quality and efficiency with FieldWorker

Skylands Family Support Services cuts documentation time by 50% with FieldWorker

Skylands Family Support Services, a provider of support coordination for adults with special needs, faced operational challenges as it grew. The team was burdened by inefficient data management across multiple spreadsheets, significant administrative overload, and stringent compliance reporting. This administrative strain reduced the time available for direct, quality care with the families they serve. To address this, they turned to FieldWorker.

By implementing FieldWorker, Skylands centralized its data management and automated key workflows. The solution significantly reduced time spent on documentation, with employees saving 50% of their time on administrative tasks and management saving 40% on oversight. This efficiency gain allowed support coordinators to focus more on client care, particularly for cases in crisis, and enabled the organization to pursue growth and advocacy efforts with less stress on its staff.

Skylands Family Support Services