Case Study: Prism Support Services achieves 99% compliance and zero corrective actions with FieldWorker

Prism Support Services achieves 99% compliance with FieldWorker

Prism Support Services, a provider of person-centered support coordination services in New Jersey, faced the significant administrative challenge of preparing for state audits. The process demanded extensive manual effort to locate records and ensure compliance, which diverted staff attention from their core mission. To address this, they implemented the FieldWorker documentation and compliance platform.

By using FieldWorker, Prism Support Services integrated audit preparation into its daily operations, keeping documentation organized and readily accessible. This approach delivered exceptional results: a 99% compliance score, zero corrective actions, and an estimated six months of administrative effort saved. The FieldWorker platform provided the confidence to approach audits without burden and allowed the team to refocus on supporting individuals and families.

Prism Support Services