Case Study: DS&A achieves faster, higher-quality Monitoring Tools with FieldWorker

MTs are getting completed very quickly, on time & are of a high quality

DS&A, a support coordination agency, faced challenges with the time-consuming administrative process of creating Monitoring Tools (MTs) for Medicaid billing, alongside a growing caseload and evolving requirements. Their support coordinators were burdened with collecting extensive information and managing other cumbersome tasks like documentation and payroll.

FieldWorker implemented a centralized agency management system that streamlined DS&A's operations. The solution automated billing, centralized all data, and provided tools to efficiently track tasks and visits. As a result, DS&A now completes MTs 50% faster, saving hundreds of hours monthly and ensuring high-quality outcomes for the 1400+ individuals and families they support.

DS&A

William England

Founder and President