Case Study: Caring For Your Needs Support Services boosts efficiency and automated billing with FieldWorker

Caring For Your Needs Support Services cuts monthly admin time by 20 hours with FieldWorker

Caring For Your Needs Support Services, a support coordination and support brokerage agency, faced challenges with increasing documentation and task loads as they scaled. Their manual processes, which involved managing different tools and paper files, required over 20 hours a month and made it difficult to track activities and prepare for audits. To overcome these issues, they turned to the vendor FieldWorker for a centralized management solution.

FieldWorker provided a low-cost, centralized hub that was quick to set up, getting the agency's first employee and client operational on the very first day. The solution automated Medicaid billing and provided real-time activity tracking, saving significant time and boosting productivity. The outcome was that all staff now have access to the same real-time data on any device, tasks are centrally managed, and the agency can quickly generate information for billing, eliminating the need to search through emails for information.

Caring For Your Needs Support Services