Case Study: Encompass Audio Visual achieves streamlined task management and faster scaling with Fieldwire by Hilti

Encompass Audio Visual - Customer Case Study

Encompass Audio Visual, a Chicago-based commercial and communal audio/visual firm working across hotels, restaurants, offices and the Wrigley Field corridor, faced the challenge of managing many simultaneous projects with clunky, paper-based task and drawing workflows. To address this, they adopted Fieldwire by Hilti’s construction app for plan versioning, task management, issue tracking and mobile/desktop access.

By centralizing tasks and drawings in Fieldwire by Hilti, Encompass Audio Visual records progress in-app, shares polished PDF/spreadsheet reports, and ensures crews always work from the latest sheets. The solution eliminated rework, dramatically reduced man-hours and delivered significant cost savings, enabling the company to scale up services to more clients—outcomes the team says would have been impossible without Fieldwire by Hilti.

Encompass Audio Visual

Mark Higgason

Vice President of Operations