Case Study: White Knight Pest Control achieves 90% faster routing and streamlined operations with FieldRoutes

White Knight Pest Control - Customer Case Study

White Knight Pest Control, a Texas-based pest services company with five locations (plus presence in Utah and Colorado), about 18,000 customers and 45 employees, was experiencing rapid growth but hampered by a cumbersome, unreliable software platform that caused expensive downtime and poor customer service. To address these issues, White Knight Pest Control turned to FieldRoutes and implemented the PestRoutes scheduling, routing and billing solution.

FieldRoutes centralized routing, forecasting, billing and customer interactions, and provided training and support that streamlined operations across locations. As a result, White Knight Pest Control reduced routing time by 90% (what took 3–4 days can now be done in one day), cut staff turnover by 30%, and saw higher customer retention, more positive reviews and increased referrals — freeing the company to focus on growth.

White Knight Pest Control