Case Study: Romex Pest Control achieves faster growth and streamlined operations with FieldRoutes

Romex Pest Control - Customer Case Study

Romex Pest Control, a 15-employee residential pest provider in North Dallas, was frustrated with its previous software’s limited notifications, scheduling, and payment options, which slowed growth and degraded the customer experience. In 2016 they chose FieldRoutes, adopting the PestRoutes platform to modernize scheduling, communications, and payment processing.

FieldRoutes’ PestRoutes solution delivered user-friendly tech tracking, a customer payment portal, and improved routing and scheduling, giving management clear visibility and employees an easier system to use. As a result, Romex streamlined operations, transformed customer interactions, enabled online payments, and doubled the efficiency of their customer service/call center—supporting faster, more sustainable growth with FieldRoutes.

Romex Pest Control