Case Study: Midstate Termite & Pest Control improves routing, efficiency, and paperless operations with FieldRoutes

Midstate Termite & Pest Control - Customer Case Study

Midstate Termite & Pest Control, a family-owned pest control company in Cookeville, Tennessee, was looking for a better way to support growth, improve scheduling and routing, and prepare the business for future leadership. After reviewing 30 software demos, the team chose FieldRoutes to replace its previous system and help modernize operations with a more efficient, paperless workflow.

With FieldRoutes, Midstate gained tools for easier customer entry, appointment assignment, digital document signing, credit card capture, WDI forms, and intelligent routing with Fill Routes and Visual Grouping. The results included a 5% increase in hourly average technician production in the first five months, along with lower fuel and overtime costs. FieldRoutes also helped Midstate stay fully paper-free, improve recordkeeping, and make it easier for customers to schedule, communicate, and pay online.

Midstate Termite & Pest Control

Randy Adcock

Owner