Case Study: Hollenbeck Pest Control achieves 25% revenue growth and 12% travel-cost reduction with FieldRoutes

FieldRoutes Puts Hollenbeck Pest Control at the Wheel for a Getaway

Hollenbeck Pest Control, a family-owned pest control company in New Windsor, NY, struggled with aging software, inefficient routing, and the inability to scale operations or step away from day-to-day work. Co-owners Jennifer Concepcion and James Hollenbeck replaced their legacy system with FieldRoutes in October 2021, adopting the FieldRoutes® Operations Suite to modernize scheduling, routing, and customer communications.

FieldRoutes implemented intelligent routing and scheduling, a real-time mobile app for technicians, and robust reporting tools that streamlined communications and operations. As a result, Hollenbeck Pest Control increased revenue by 25%, cut travel costs by 12%, boosted average daily production, and gained the flexibility to take vacations—demonstrating clear, measurable impact from FieldRoutes.

Hollenbeck Pest Control

James Hollenbeck

Co-Owner