FieldRoutes
49 Case Studies
A FieldRoutes Case Study
EnSec Pest & Lawn, a residential pest and lawn care company serving Alabama and Florida with 30 technicians across four locations, was hampered by an aging client‑server system. Manual field data collection required techs to email completed forms back to the office for two employees to re‑enter, creating 2–3 day response delays; scheduling, routing, reporting and payment collection were also inefficient and left over $100,000 in outstanding balances. Seeking a cloud solution, EnSec selected FieldRoutes and its Operations Suite after meeting the vendor at an industry event.
FieldRoutes implemented a cloud‑based mobile app and later added the FieldRoutes Marketing Suite to integrate web leads. The switch eliminated roughly $80,000 in annual administrative payroll, consolidated billing for all four locations under one AR manager, and cut open invoices from over $100,000 to under $30,000. FieldRoutes’ scheduling, route optimization and reporting improved operational efficiency, and integrated lead management boosted lead quality and response times, allowing EnSec to redeploy staff into sales and quality control.
Cliff Killingsworth
Manager/Certified Pest Control Operator