Case Study: Emtec Pest Control achieves 98% invoice growth and seamless credit card payments with FieldRoutes

Emtec Pest Control needed an intuitive, easy-to-use solution that would accept credit card payments and increase efficiencies

Emtec Pest Control, a family-owned pest control company serving the Oklahoma City, Tulsa, and Stillwater areas, faced an outdated Linux-based system that couldn’t accept credit card payments, required printed work orders, and forced technicians to collect and later manually apply payments—creating delays and little real-time visibility. To address these challenges they turned to FieldRoutes and the FieldRoutes Operations Suite as an intuitive, easily trainable replacement.

FieldRoutes implemented its Operations Suite—mobile apps, Customer Portal with credit card payments, AutoPay, a real-time Dashboard, and Sentricon integration—so technicians moved from paper to iPads, customers could pay online, and scheduling and service status became visible immediately. As a result, FieldRoutes helped Emtec reduce paper reliance and payment-processing time, improve customer satisfaction, and increase customer invoices by 98% within the first two months of implementation.

Emtec Pest Control

Cory Forister

Area Manager