Case Study: Natural State Pest Control achieves 41% customer growth and hits revenue goals with FieldRoutes

After only six months with a competitor, Natural State Pest Control needed a better solution

Natural State Pest Control, a locally owned pest provider in Lowell, AR with 14+ technicians and multiple sales and office staff, struggled after using a competitor’s software for six months that was antiquated, hard to navigate, had poor support, inaccurate reporting, and missing invoices that cost revenue. The company was referred to FieldRoutes and adopted the FieldRoutes app and Operations Suite to find a more modern, user-friendly solution.

FieldRoutes enabled door‑to‑door signing, mobile payments, knock history, and scheduling on a single mobile platform, plus automated texting/emailing, a dashboard for completion and marketing metrics, and easier billing workflows (including filters for expiring cards). As a result of FieldRoutes’ solution, Natural State Pest Control stopped losing invoices, began hitting revenue goals, and grew its customer base by 41% in 2020.

Natural State Pest Control

Amanda Ragar

Owner