Case Study: ACTION Termite & Pest Control achieves 45% fuel savings and saves 10 hours/week on scheduling with FieldRoutes

ACTION Termite & Pest Control - Customer Case Study

ACTION Termite & Pest Control, a family-owned pest and termite company in Phoenix led by CEO Brent Agee, needed a modern, customizable platform to scale growth, reduce admin burden, and improve routing and customer communications. After outgrowing their previous system, they partnered with FieldRoutes and adopted the FieldRoutes Operations Suite to gain better automations, custom service notifications, and route optimization.

FieldRoutes delivered trigger-based automations, a more user-friendly Customer Portal, and route-optimization tools that produced measurable gains: a 45% decrease in gas spend, roughly 10 hours per week saved on manual scheduling, and five times more transparency into technician scheduling. Those efficiencies helped ACTION Termite & Pest Control double in size over three years, increase referrals via automated review and service notifications, and post their most successful month to date.

ACTION Termite & Pest Control

Brent Agee

Chief Executive Officer