Case Study: Malang Pest Control achieves streamlined operations and revenue growth with FieldRoutes

How Malang Pest Control Uses FieldRoutes to Drive Value for Customers

Malang Pest Control, a three-technician pest service in Irvine, CA led by Jeff Simmons, needed a way to consistently deliver high-quality, convenient service while keeping operational costs in check. After trying several platforms, Simmons selected FieldRoutes as his CRM and operations system to streamline sales, scheduling, technician visits and payments.

FieldRoutes provided digital agreements, SMS communication, a customer self-service portal with AutoPay, and routing/scheduling tools that automated workflows and reduced manual tasks. The result: smoother operations, faster payments and higher customer satisfaction — Malang reached about $900,000 in revenue in 2024 and Simmons reports revenues have increased with expectations of 30–40% growth in 2025 to surpass $1 million, crediting FieldRoutes for much of the improvement.

Malang Pest Control

Jeff Simmons

Owner