Case Study: Top Notch Air Saves Time and Boosts Revenue with FieldPulse

Top Notch Air Switches to FieldPulse from ServiceTitan, Saving Time and Growing Revenue

Top Notch Air, an HVAC-R company in Michigan, was struggling with a cumbersome and costly field service management setup built around ServiceTitan and a mix of other tools like TSheets, Invoice to Go, and QuickBooks Online. The team needed a simpler, more affordable all-in-one platform to handle scheduling, dispatching, time tracking, invoicing, CRM, inventory, and future fleet needs.

FieldPulse provided the solution by replacing the fragmented system with a more user-friendly FSM platform featuring custom workflows, easier onboarding, and centralized job and time tracking. With FieldPulse, Top Notch Air saved an estimated 4–6 hours per week, reduced errors, improved team collaboration, and saw about a 15% revenue increase, while also setting the stage for future growth.

Top Notch Air

Jamisen Both

IT Director