Case Study: RDI doubles in size and gains job-level profitability with FieldPulse

RDI doubles in size in 12 months with FieldPulse

RDI, a commercial furniture installation business, faced significant operational challenges due to its reliance on pen, paper, and Excel. These manual processes led to lost job folders, inefficient communication, and a three-week invoicing delay that hampered cash flow and growth. The company needed a solution to digitize its complex workflows and gain visibility into job-level profitability.

By implementing FieldPulse, RDI systematically digitized its scheduling, invoicing, and time tracking. The use of FieldPulse's ClearPath feature was pivotal, enabling the crew to easily track time against specific jobs. This adoption unlocked job-level profitability data for the first time in the company's 50-year history. The results were transformative: RDI doubled in size, increased jobs from 10 to 40 per week, slashed invoicing time from 3 weeks to 5 days, and grew from 15 to 50 employees, all while using data from FieldPulse to strategically guide future growth.

RDI