Case Study: Hearth & Home Specialties Boosts Efficiency and Revenue with FieldPulse

How Hearth & Home Specialties Streamlined Operations and Boosted Productivity with FieldPulse

Hearth & Home Specialties, a Nevada-based specialty trade contractor with 51+ employees, was struggling with fragmented operations across three disconnected systems: QuickBooks Desktop, an outdated job-tracking database, and a separate scheduling tool. This created duplicate data entry, limited visibility into jobs and inventory, and slow scheduling and dispatching across 38 trucks and multiple divisions.

FieldPulse provided an all-in-one field service management platform with QuickBooks Desktop integration, customizable workflows, scheduling and dispatching, CRM, job management, and inventory/asset tracking. With FieldPulse, Hearth & Home Specialties saved over 13 hours per week, improved productivity, and increased revenue by 16–30%, while also streamlining customer setup, job management, and reporting.

Hearth & Home Specialties

Scott Weber

General Manager