Case Study: Waibel Energy Systems achieves unified HVAC operations and faster billing with Fieldpoint Service Applications, Inc.

Waibel Unifies Their HVAC Services With Fieldpoint’s Field Service Software

Waibel Energy Systems, a Dayton, Ohio–based HVAC and building systems provider with over 50 years’ experience and hundreds of contracts and projects supported by roughly 50 field resources, faced fragmented operations: construction and service ran on separate systems, dispatching was manual (whiteboards and Outlook), and technicians lacked mobile access to work orders and time capture. To unify scheduling, improve visibility, and speed billing, Waibel implemented Fieldpoint Service Applications, Inc.’s field service software.

Fieldpoint Service Applications, Inc. delivered a unified platform with modules for work orders, projects, preventative maintenance, a mobile app, and Microsoft Dynamics GP integration, used by 60 Fieldpoint users at Waibel. The solution enabled shared resource scheduling, real‑time technician access to work orders, mobile time entry and signature capture, faster invoicing and a shortened billing cycle, and improved reporting — smoothing operations for dispatchers and administrators and increasing field productivity.

Waibel Energy Systems

Mike Cooper

Director of Information Technology