Fieldpoint Service Applications, Inc.
20 Case Studies
Case Study: Design Storage & Handling streamlines service history and billing with Fieldpoint field service software
A Fieldpoint Service Applications, Inc. Case Study
Design Storage & Handling saves 7 to 10 days on billing with Fieldpoint Service Applications
The customer, Design Storage & Handling (DSH), an industrial storage and handling solutions provider, faced challenges managing service history and billing with a manual, paper-based system. They turned to vendor Fieldpoint Service Applications, Inc. and implemented its Fieldpoint FSM field service management software to gain better tracking and automated processes.
The solution implemented by Fieldpoint provided a centralized, web-based portal for service history and automated billing for rental contracts. This resulted in a drastically faster billing process, saving an estimated seven to ten days per month. Fieldpoint's software also provided mobile access for technicians, eliminating manual data entry and streamlining the entire service workflow from work order to invoice.
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