Case Study: Creative Realities Inc. achieves streamlined subcontractor management and faster invoicing with Fieldpoint Service Applications, Inc.

Creative Realities Inc. - Customer Case Study

Creative Realities Inc., a Louisville‑based digital imaging and retail experience company, was left with fragmented legacy systems after three mergers that forced staff to copy-and-paste data across accounting, work order and workforce management tools, rely on spreadsheets and slow down invoicing—especially when coordinating with their subcontractor platform, WorkMarket. To address this, Creative Realities engaged Fieldpoint Service Applications, Inc., deploying Fieldpoint’s field service software with a WorkMarket integration to unify the workflow.

Fieldpoint Service Applications, Inc. implemented a custom, bi‑directional integration that lets CRI batch‑upload Excel files to auto‑create templated work orders, export jobs directly to WorkMarket, consolidate returned documents into Fieldpoint, and generate one‑click invoices. The solution eliminated much double‑ and triple‑data entry, dramatically reduced the time from customer request to job posting, supported about 100 Fieldpoint users and streamlined billing and contractor payments.

Creative Realities Inc.

John Walpuck

Chief Financial Officer & Chief Operating Officer