Case Study: Carolina Swim, Inc. achieves streamlined, automated pool maintenance and accurate billing with Fieldpoint Service Applications, Inc.

Carolina Swim, Inc. - Customer Case Study

Carolina Swim, Inc., a growing turnkey provider for the aquatics industry based in Wilmington, NC, needed better technology to manage complex seasonal contracts and scale its pool maintenance business. After finding that off‑the‑shelf options could not handle their contract administration complexity, they selected Fieldpoint Service Applications, Inc. and its cloud-based field service management software, including a customized field service contract application.

Fieldpoint Service Applications, Inc. customized and deployed a cloud field service solution that automated the cut-over of hundreds of seasonal agreements, auto-generates work orders, and dispatches and routes technicians with suggested supplies for each call. The implementation also introduced a billing engine that drives reliable invoice accuracy and streamlined workflows, and Carolina Swim plans to roll out Fieldpoint’s project management, job costing, mobile app and customer portal next.

Carolina Swim, Inc.

Ashe Creech

President