Case Study: a large regional health authority improves asset ID and service efficiency with FieldFLEX Mobile

Large Regional Health - Customer Case Study

FieldFLEX worked with a large regional health authority serving 1.8 million people across 12 acute care hospitals and other facilities. Its technicians had trouble identifying portable hospital beds in wards with many similar-looking assets, and they often had to handle servicing one bed at a time, which caused delays, missed maintenance opportunities, and repeated task assignments.

FieldFLEX implemented FieldFLEX Maintenance Services with inspections and Scan-It-style barcode scanning so technicians could confirm asset IDs, view repair history and pending work, and access equipment details and maintenance documents on site. This let them service nearby assets during the same visit, reduced time spent locating equipment, eliminated multiple technician assignments, and improved overall service time, delivering significant savings in time and money.