Case Study: a large national retailer achieves 13% maintenance savings with FieldFLEX Work Management

Improve Store Operating Levels and Save Money

FieldFLEX worked with a large national retailer that struggled to maintain consistent serviceability and safety across all stores. Because deficiencies were only reported when locations called in problems, some stores received too much maintenance attention while others got too little, creating uneven operating levels, higher risk, and wasted spend. The retailer also lacked an easy way to verify vendor and contractor work or to prioritize asset replacement decisions.

FieldFLEX implemented its Work Management and Inspections mobile application to standardize store condition checks, pinpoint deficiencies on maps and floor plans, rank issues by criticality, and dispatch scheduled work orders to vendors. The solution gave managers real-time visibility into task status and repair quality, improved accountability, reduced callbacks, and optimized capital investment. The result was better oversight and a 13% reduction in maintenance spend over 12 months.