Case Study: Leading International Home Appliance Manufacturer improves field operations with FieldEZ

Implementation of FieldEZ for leading Home Appliance manufacturer

Leading International Home Appliance Manufacturer, the Indian arm of a global home appliance leader with over $30 billion in revenue, was struggling with manual sales, order, attendance, and leave tracking. Reliance on Excel caused data entry errors, data loss, compliance issues, and limited visibility into distributor, retailer, and customer complaint information, creating scalability challenges across its sales and service operations. FieldEZ was selected to streamline these field processes.

FieldEZ implemented its order management, attendance & leave, location management, and Beat Plan modules across the company’s sales, service, and in-store teams, with offline data capture and GPS/mobile tower-based location tracking to support low-connectivity areas. The rollout began with the sales team nationwide in 1.5 months, and results included 100% attendance submission adherence, faster leave processing, automated competitor intelligence sharing, and significantly reduced restocking times. FieldEZ also enabled better forecasting for manufacturing through improved visibility into sales and field data.