Case Study: Baxter Comfort Solutions achieves 70% increase in service agreements and 37% revenue growth with FieldEdge

Baxter Comfort Solutions - Customer Case Study

Baxter Comfort Solutions is a four‑generation, family‑owned HVAC and geothermal dealer (ClimateMaster Dealer of the Year) serving a seven‑state area. With a small office team, they struggled to manage growing service agreements, paper-based workflows, and an increasingly busy dispatch board.

After implementing FieldEdge, Baxter moved technicians to mobile work orders, scheduled off‑season service appointments, and doubled dispatch capacity. The platform drove a 70% increase in service agreements and a 37% rise in overall revenue while eliminating paper processes and simplifying agreement management.

Baxter Comfort Solutions

Bryan DeJong

President & Owner