Case Study: Paragon Details streamlines auto detailing operations with fieldd

Paragon Details expands into a 5,000-square-foot shop with fieldd

Paragon Details, an auto detailing business in Austin, Texas, sought to streamline its operations for both its physical shop and mobile services. The company, led by Lan Musgrave, needed a comprehensive solution to enhance the customer booking experience and gain better insights into business performance. They turned to the vendor fieldd for an integrated software solution.

fieldd provided a customer-oriented application that allowed Paragon Details' clients to easily book services, select add-ons, and make online payments. On the backend, the fieldd system gave the business real-time tracking of its detailers, valuable metrics on revenue and average ticket values, and built-in marketing tools. By using fieldd, Paragon Details was able to increase its average ticket value and create a smoother operational experience as it plans for expansion.

Paragon Details