Case Study: W.A. Soefker & Son, Inc. achieves an 84% reduction in billing cycle time and recovers $1,800/week in billable technician time with FieldConnect, Inc.

Soefker Services, LLC grows business using FieldAccess to reduce billing cycle time by 84% and recover $1,800 per week of opportunity cost

W.A. Soefker & Son, Inc., operating its Soefker Services, LLC division, is a regional provider of mechanical services including HVAC, plumbing, and energy management. They faced slow, paper‑based billing and timekeeping—back‑office staff manually transcribed work orders and time cards to generate invoices, and technicians spent hours each week reconciling payroll instead of serving customers. To address this, they engaged FieldConnect, Inc. and deployed FieldAccess, a mobile electronic work order and time card solution.

FieldConnect, Inc. integrated FieldAccess with W.A. Soefker & Son’s Sage 300 Construction & Real Estate accounting system, eliminating transcription and streamlining payroll reconciliation. The result was an 84% reduction in billing cycle time (from 8 days to 30 hours) and recovery of 1.5 hours per technician each week—translating to approximately $1,800 per week in additional billable time—and helped the company grow its service business.

W.A. Soefker & Son, Inc.

Steve Harvey

Service Manager