FieldConnect, Inc.
17 Case Studies
A FieldConnect, Inc. Case Study
Atlantic Constructors, a Richmond, VA–based fire safety and industrial construction firm with 1,000–5,000 employees across five locations, was hampered by disparate, paper-based processes that made tracking time, billing, equipment maintenance and site performance nearly impossible. After evaluating field service solutions, Atlantic Constructors selected FieldConnect, Inc. and its suite (FieldAccess, FieldProject, FieldDirect, FieldGateway) to digitize and unify workflows across locations.
FieldConnect, Inc. implemented its mobile workforce management tools—enabling digital dispatch, mobile work orders, digitized project time tracking and native integration with Viewpoint—which delivered real-time visibility, unified procedures, elimination of paper work orders, and faster technician reporting. Within a year ACI reported more information from technicians, smoother dispatch and timecard processes, improved customer service and significant cost savings tied to the move from paper to digital operations.
Mandy Gathright
Contracts Administrator