FieldBuddy
8 Case Studies
A FieldBuddy Case Study
365zon, a company specializing in making homes and buildings more sustainable with solar panels, faced a significant challenge managing a huge increase in installation volume after winning a major tender. They required a central field service solution that could integrate with their existing AFAS ERP system to coordinate many subcontractors and freelancers, moving away from inefficient, separate systems. They turned to FieldBuddy for a solution.
FieldBuddy, developed on the Salesforce platform, provided a central system for planning and operations, integrated with AFAS via FlexConnect. The implementation was completed on time and on budget. The results were substantial, enabling 365zon to grow by 600% and achieve a customer satisfaction score of 9.2. The FieldBuddy solution made their back-office team four times more efficient and provided the overview needed to manage their rapid expansion.