Case Study: EZS Parkeersystemen centralizes service operations with FieldBuddy and AFAS

EZS Parkeersystemen goes live in 2 months with FieldBuddy

EZS Parkeersystemen B.V., a provider of parking systems and services, faced challenges with a paper-based and fragmented service process. Their work orders were on paper and scattered Excel sheets, which created a lack of a single source of truth and became unmanageable as the company grew. They sought a solution to centralize their entire service process and chose to implement FieldBuddy for field service management alongside AFAS for administration.

FieldBuddy provided a digital solution, enabling technicians to use tablets for digital work orders signed on location. This was integrated with AFAS to automatically forward completed orders for administration and faster, more accurate invoicing. The implementation resulted in all information being centralized and reliable. This gave technicians more time for personal customer contact and allowed EZS to deliver on its commitment to standout service.

EZS Parkeersystemen B.V