Case Study: Artiso reduces work order processing time from 4 hours to 30 minutes with FieldBuddy

Artiso cuts work order processing from 4 hours to 30 minutes with FieldBuddy

Artiso, a provider of technical maintenance for bakeries, faced significant inefficiencies in its service process. Their challenges included manual administration that took up to four hours to process a single work order, unreliable inventory management, and reactive planning focused only on urgent jobs. They sought a more efficient way to manage their operations and turned to FieldBuddy for its asset management and digital work orders solutions.

FieldBuddy implemented a solution that automated work order processing and inventory management through an integration with the company's AFAS ERP system. This included route optimization for efficient technician deployment. The results were substantial, reducing work order processing time from half a day to just 30 minutes and enabling proactive planning up to two months in advance. FieldBuddy also provided reliable inventory figures at all times, ensuring the company was always in stock.

Artiso