Case Study: Climatech Inc. stays busy during the pandemic with FIELDBOSS

How A Small HVAC Contractor Leveraged FIELDBOSS During the Worst of the Pandemic

Climatech Inc., a small HVAC contractor, faced a significant challenge when the COVID-19 pandemic lockdowns halted its primary source of revenue from on-demand service calls. With business phone lines going silent, the company turned to its existing field service management solution from FIELDBOSS to find a new way to operate and generate business during the crisis.

FIELDBOSS enabled Climatech's technicians to create recommendations and quotes remotely using their mobile devices, which were then sent directly to customers. This solution allowed the company to proactively secure new business for preventive maintenance. As a result, FIELDBOSS helped Climatech maintain technician utilization rates at or above pre-lockdown levels throughout the seven-to-eight-week period, ensuring the business not only survived but thrived.

Climatech Inc