Case Study: Oil & Gas Field Service Company achieves increased productivity and faster billing with FieldAware

Oil & Gas Field Service leaders improve productivity and customer satisfaction with FieldAware

An oil and gas field service division struggling to scale faced remote, paper-based workflows, limited photo/video capture, disconnected systems and manual crew/equipment scheduling. These issues caused data errors, compliance risk, billing delays and under‑utilized resources, putting service levels and growth at risk.

They implemented FieldAware’s cloud field service platform with offline mobile capabilities, open APIs, dynamic forms, analytics and a smart scheduler. The solution streamlined dispatch and invoicing, improved data capture and compliance, increased crew and equipment utilization, reduced repeat visits and days sales outstanding, and delivered real‑time performance insights—allowing the business to handle more jobs, improve customer satisfaction and realize measurable ROI.