Case Study: Mainline Mechanical Services achieves faster invoicing and streamlined field operations with FieldAware

Mainline Mechanical Services - Customer Case Study

Mainline Mechanical Services is a small HVAC/plumbing firm with fewer than 15 employees serving metropolitan Atlanta and Macon, Georgia. Owner Che Johnson struggled with manual processes—paper field invoices, double data entry into QuickBooks, lost paperwork and missed jobs—which caused delays, extra costs and the risk of lost revenue.

Johnson chose FieldAware for its simplicity and flexibility; the platform enabled instant electronic invoicing, one-call dispatching, and real-time views of schedules, inventory and technician status. The result: faster billing, fewer errors, reduced stress and fuel costs, increased technician productivity, and the capacity to take on and actively solicit more work.

Mainline Mechanical Services

Che Johnson

Owner