Case Study: Stansfield Vending boosts efficiency 35% and saves $40,000 in paper costs with FieldAware

How Stansfield Vending saves $40,000 on paper alone, by implementing FieldAware

Stansfield Vending, founded in 1942 and based in La Crosse, WI, services over 400 customers and 3,500 entertainment assets (jukeboxes, pool tables, dart machines, video games). Rapid growth created heavy paper-based processes, lost or illegible service slips, and delayed, inaccurate repair histories—making scheduling, parts tracking and service documentation slow and error-prone.

Stansfield implemented FieldAware’s cloud-based field service platform across its team, giving technicians mobile access to job history, scheduling, parts and custom fields. The result: immediate job info, fewer return trips for wrong parts, simpler scheduling and invoicing rollout underway. Stansfield reports $40,000 annual paper savings, a 35%+ efficiency gain, large reductions in technician paperwork time, improved customer satisfaction and faster revenue control.

Stansfield Vending

Robert Burke

Service Manager