Case Study: Cedar Management achieves over 20% billing productivity gain and streamlined scheduling with FieldAware

Cedar Management Improves Billing and Scheduling with FieldAware

Cedar Management Inc., a Minnesota property manager overseeing more than 4,000 units across 75 association properties, needed better maintenance and financial reporting than its legacy system provided. Managers struggled to produce owner-ready status and revenue reports, track which units had or hadn’t had maintenance, and relied on a slow, paper-based work order process that hindered scheduling and billing efficiency.

Cedar implemented FieldAware’s cloud-based field service platform, using customizable web and mobile reports, direct manager-generated work orders, and paperless technician workflows on any device. The solution delivered real-time visibility, combined billing reports, faster invoicing and simpler scheduling—driving more than a 20% increase in billing productivity and significantly reducing the time required to generate invoices.

Cedar Management

Kris Knowles

Maintenance Manager