Case Study: Segra achieves 300% operational growth with Field Squared

Segra scales operations by 300% with Field Squared

Segra, a provider of fiber-based communications solutions, faced operational challenges due to its disjointed scheduling and documentation processes. Using multiple Microsoft Outlook calendars made it difficult to coordinate its distributed field force and plan more than a week in advance, hampering growth. To address this, Segra turned to the Field Squared Field Service Automation Platform for a centralized solution.

By implementing Field Squared, Segra gained a unified system for scheduling and documentation that could be configured in-house to meet their specific needs. The solution enabled the company to streamline its operations, schedule months in advance, and improve record-keeping. As a result, Segra scaled its operations by 300% over seven years, a growth the company attributes directly to the capabilities provided by Field Squared.

Segra