Case Study: National Metering & Technical Services cuts work order preparation time by 75% with Field Squared

National Metering & Technical Services cuts work order preparation time by 75% with Field Squared

National Metering & Technical Services, a provider of metering services, faced significant challenges managing its distributed field workforce. Using paper-based processes and manual systems hindered real-time communication, job assignment, and data capture, making it difficult to complete work orders efficiently. To address this, they implemented the Field Squared field service management platform.

By adopting Field Squared, the company digitized its operations with capabilities for mobile workforce management, real-time GPS tracking, and custom field data capture including photos and barcode scanning. This solution cut their work order preparation time by 75%, achieved major cost savings, and increased customer confidence by ensuring jobs were done correctly the first time.

National Metering & Technical Services