Case Study: VCPI achieves rapid onsite response and reduced travel costs with Field Nation

VCPI - Customer Case Study

VCPI, which provides IT support for long-term care facilities, was struggling as it expanded beyond the East Coast: with roughly 20 W2 technicians, travel time and airfare made short onsite jobs costly and slow, risking critical systems for elderly patients. To solve this, VCPI turned to Field Nation’s marketplace and project-management tools to source vetted contract technicians closer to job sites.

Using Field Nation, VCPI created Talent Pools of trusted technicians, tracks onsite activity with the Executive Dashboard, and manages projects through the platform. The results: response times fell to 24 hours or less (often within 2 hours), travel costs are virtually eliminated, and VCPI can pull monthly reports on spend and profitability—delivering faster, more cost‑effective service while maintaining trust in sensitive care settings.

VCPI

Angie Williams

VCPI