Case Study: WW Works strengthens SMB cybersecurity and simplifies security management with Field Effect MDR

WW Works cuts 2,000,000 security events to 2 critical AROs with Field Effect

WW Works, a managed IT and security services provider for small and mid-sized businesses, faced the challenge of maintaining high-quality service amid growing cyber threats. Their existing antivirus and endpoint detection tools were insufficient, complex to manage, and one failure resulted in a ransomware incident. They needed an end-to-end, easy-to-manage security solution priced for their small business clients and sought an experienced cybersecurity partner, ultimately selecting Field Effect MDR.

Field Effect provided its MDR solution, which offers comprehensive monitoring and a unique reporting system called AROs that distills millions of events into a few prioritized, actionable items. This enabled WW Works to standardize on the solution for their entire client base, improve their security reputation, and increase customer engagement and retention. The partnership allowed them to offer a managed security service without the need for in-house expertise, justifying security improvements and adding significant value to their portfolio.

WW Works