Case Study: WW Works strengthens SMB security with Field Effect’s Covalence MDR

WW Works chooses Covalence, switches from brand-name EDR

WW Works, a managed IT and security services provider, was struggling with an ineffective and costly patchwork of security tools that failed to protect its small business clients from modern threats. Following a ransomware incident, founder Wade Weppler sought an end-to-end, easy-to-manage solution that was affordable for SMBs but could not find a vendor that catered to that market.

The solution was Field Effect's Covalence managed detection and response platform, which provided holistic monitoring and simplified reporting through actionable AROs. By partnering with Field Effect, WW Works standardized on Covalence, which resulted in 100% customer trust and a reputation as security experts. This partnership allowed them to offer a superior managed security service, improving customer retention and adding significant value without increasing costs.

WW Works

Wade Weppler

Founder and CTO