Case Study: Intelligent Technical Solutions achieves standardized, scalable cybersecurity with Field Effect MDR

Intelligent Technical Services standardizes cybersecurity across 13 cities with Field Effect MDR

Intelligent Technical Solutions (ITS), a managed service provider, faced challenges with its fragmented cybersecurity approach. Using multiple vendors created visibility gaps and administrative difficulties that hindered scalability and threatened profitability. They sought a holistic solution to protect their diverse client base and partnered with cybersecurity vendor Field Effect to implement their MDR service.

Field Effect MDR provided ITS with consolidated visibility, a 24/7 security operations center, and actionable threat responses. The solution enabled ITS to standardize cybersecurity across all client tiers, including the creation of a new purpose-built offering. This dramatically improved operational efficiency by minimizing labor costs and empowering junior technicians to handle threats. Field Effect's partnership and support were cited as key factors in ITS's successful and scalable growth.

Intelligent Technical Services (its)