Case Study: Intega IT increases revenue and close rates with Field Effect’s Covalence

Intega IT transforms security service with Covalence, increases average revenue by 30%

Intega IT, a boutique managed service provider, faced the challenge of protecting its small and mid-sized business clients from modern cyberattacks. Their traditional security tools were no longer adequate, and they needed a comprehensive, all-in-one managed detection and response solution to minimize risk and transform their service offerings. They partnered with cybersecurity vendor Field Effect to implement its Covalence managed detection and response platform.

Field Effect provided Intega IT with the Covalence solution, which offered 24/7 monitoring, proactive threat hunting, and simplified alerting. This partnership enabled Intega IT to mandate a service upgrade, converting 96% of its existing client base. The results were significant: the company increased its new business close rate from 50% to 90% and grew its average revenue per client by 30%.

Intega IT

Simon Cutler

Director of Operations