Case Study: NCR achieves unified cloud visibility and automated PCI compliance with Fidelis Cybersecurity’s CloudPassage Halo

NCR - Customer Case Study

NCR, a global leader in financial technology and the #1 POS software provider for retail and hospitality, faced growing cloud complexity that undermined IT visibility and made securing its SaaS PCI environment difficult. With a small security team and fragmented tools, NCR lacked real‑time visibility into servers, accounts, configurations, and vulnerabilities and needed automated file integrity monitoring for PCI compliance. They engaged Fidelis Cybersecurity and deployed Fidelis CloudPassage Halo (including Halo CloudSecure and Halo Server Secure) to close those gaps.

Fidelis Cybersecurity unified visibility and security controls across NCR’s hybrid AWS and on‑prem Windows/Linux environment, automating FIM, configuration security monitoring, and log‑based intrusion detection while consolidating telemetry via bi‑directional APIs and microagents. The rollout delivered immediate productivity gains, a downward trend in misconfigurations, exposures, and vulnerabilities, automated reporting to server owners, reduced cloud TCO, and freed security resources to focus on strategic initiatives that improved customer satisfaction and retention.

NCR

Pranjal Agarwal

Information Security Engineer